We support thousands of customers across many industries including:
Higher Education
More higher education institutions rely on SqBx than any other tracking software.
With thousands of students, faculty, and staff on campus, tracking packages, books, lab equipment and more, to ensure it’s accounted for through delivery, is essential. SqBx is the easiest and most complete solution for campus central receiving and mail rooms. It provides complete confidence in the delivery path of all mail and packages via its desktop and mobile application. Every step of the journey is documented and tracked, and recipients are automatically notified about how to pick up their packages. Packages are delivered more quickly and the risk of lost packages simply goes away.
“SqBx has revolutionized the way we handle incoming packages. We have minimized the number of packages in our store room and have minimized the amount of mail staff needed. With real-time updates and notifications, we are always in the loop, ensuring timely deliveries and minimizing the risk of lost packages. SqBx’s user-friendly interface and robust features make our job so much easier, allowing us to focus on providing excellent service to our students and staff.”
– Director of Mail Services, Higher Education Institution
Benefits
- Easy scanning and routing of packages streamlines and optimizes logistics and supply chain operations to reduce costs and improve efficiency
- Email and SMS messaging to recipients eliminates long lines, forgotten packages, wasted paper trails, and frequent “Where is My Package?” inquiries
- Package storage needs are minimized, mail is forwarded to those not on campus, and the return of any unclaimed packages is automated
- Customizable reports make it easy for mailroom staff to plan for peak usage times
- Clear visibility at every stage of delivery results in improved customer service
- Confidential information is safeguarded thanks to SqBx’s highly secure platform
Key features
Routing
Locker Integrations
High Density Mail
Single-Sign On
Alerts and Notifications
Reporting
Corporate
Corporations depend on SqBx to track huge volumes of packages.
Corporations face the daily challenge of efficiently handling hundreds to thousands of packages. By optimizing processes and establishing a secure chain of custody, SqBx improves staff productivity and reduces storage and lost package expenses. SqBx maintains independent security audits to ensure sensitive information remains protected, and its customizability ensures it fits into your workflow.
“SqBx has been a game-changer for our business. With thousands of packages being received and routed throughout our corporate campus – having proof of delivery of a package has minimized my stress of damaged or lost packages and has eliminated calls asking where packages are. But what truly sets SqBx apart is its commitment to data security and privacy. For us, safeguarding sensitive information is non-negotiable, and SqBx has exceeded our expectations.”
– VP of Operations, Corporate Campus
Benefits
- Highly customizable to adapt to your workflow
- Improves reporting capabilities and decreases liability on damaged packages
- Increases efficiencies by scanning inbound packages via scanners and handhelds and reducing paper records
- Optimizes mailroom staffing, especially during peaks in usage
- Enhances routing efficiency with visibility package delivery lifecycle
- Ensures accountability for chain of custody
- Minimizes storage costs and reduces lost and damaged packages with the ability to capture signatures and attach picture and notes
Key features
Countless Customization Options
Purchase Order Data Exchange
Modern REST API
Auto Importing
Routing
Security
Hospitality
Hospitality organizations improve guest satisfaction with SqBx.
SqBx’s user-friendly tracking software ensures guest packages are delivered quickly and accurately every time. Chain of custody monitoring and proof of delivery protects your guests packages and improves guest satisfaction.
“SqBx has transformed our guest delivery experience. Having proof of guest signatures and pictures of packages has minimized our liability by creating a chain of custody. Our guests also love real-time tracking and instant notifications. SqBx has added a layer of sophistication to our guest services.”
– VP Customer Experience, Hotel
Benefits
- Intuitive and user-friendly interface minimizes training time and maximizes productivity
- Improves reporting capabilities and decreases liability on damaged or missing packages
- Ensures accountability for chain of custody
- Increases efficiencies by scanning inbound packages via scanners and handhelds and reducing paper records
- Better manages mailroom staffing during peaks in usage with planning capabilities
- Improves customer service through better visibility
- Revenue generating potential when storing packages
Key features
Customer experience management
Image, note, and document record capture
Real-time delivery and handling alerts
Proof of delivery for guests
Customization for guest service departments
Security
Government
Public sector organizations ensure data security is air tight with SqBx.
Public sector professionals deal with a high volume of packages containing sensitive data. SqBx prioritizes data security and safeguards personal information. Our state-of-the-art package tracking system is designed with security in mind. Collaborating with trusted third-parties for security testing, SqBx sets the industry standard for a robust solution, providing peace of mind for our customers while creating a trackable chain of custody for all packages.
“In a governmental setting efficiency and cost-effectiveness are paramount, SqBx has proven to be an invaluable asset with its easy interface to receive and route packages to the correct department. It has transformed our delivery operations, providing a comprehensive and cost-efficient approach that meets our needs.”
– Head of Mailroom Operations, Government
Benefits
- Ensures security, privacy, and confidentiality
- Improves mailroom staffing during peaks in usage by leveraging planning capabilities
- Increases efficiencies by scanning inbound packages via scanners and handhelds and reducing paper records
- Creates a chain of custody
- Automated communication alerts keep recipients and senders better informed
- Improves reporting capabilities and decrease liability on damaged or missing packages
- Enhances route visibility into package delivery lifecycle
Key features
Reporting
Inter-office tracking
User permission provisioning
Security
Proof of delivery
Alerts and Notifications
Healthcare
Hospitals track and deliver vital and time sensitive packages with SqBx.
For hospitals, on-time delivery of certain packages can be vital, particularly those containing laboratory samples, blood, medications and medical equipment. SqBx empowers healthcare organizations with an internal chain of custody, proof of delivery and real-time tracking to ensure patients are supported without delays.
“We love SqBx in our hospital. SqBx’s ability to customize to our workflow and ability to seamlessly integrate to our other solutions have been a game-changer, allowing us to account for critical medical deliveries. SqBx’s user-friendly interface and seamless integration have improved efficiency, contributing to enhanced patient care.”
– Director of Operations, Hospital
Benefits
- Increases efficiencies by scanning inbound packages via scanners and handhelds and reducing paper records
- Creates a chain of custody
- Minimizes storage costs via alerts/notifications and organizes stored items with pinpoint location specificity
- Reduces spoilage by ensuring that time sensitive items are routed and delivered quickly
- Reports provide insights into user satisfaction, damaged packages, and stored items
Key features
Internal package management
Incident reporting against and any status, event, or user
Purchase order data exchange with ERP/MMIS systems
3rd Party Asset Tracking
Communication alerts
Robust API
Facility Management
Facilities managers rely on SqBx to deliver packages on time and cost efficiently.
Facilities managers need to ensure that parts and equipment arrive at client facilities promptly and efficiently while also tracking packages for multiple customers. SqBx optimizes last-mile delivery operations with route optimization and real-time tracking, maximizing efficiency and reducing operating costs.
“SqBx’s ability to track and confirm delivery for packages for multiple customers in real-time provides us with a level of visibility that our customers demand.”
– Operations and Logistics Manager, Facility Management
Benefits
- Increases efficiencies by scanning inbound packages and reducing paper records
- Delivers packages faster and with less staff overhead with custom routing
- Improves visibility allowing recipients to track their packages
- Reduces liability through proof of delivery and attaching photos and files
- Minimizes storage costs via alerts/notifications and organizes stored items with pinpoint location specificity
- Custom reports provide insights into user satisfaction, forecasting, damaged packages, and stored items
Key features
Reporting
Staff management
Visibility of internal packages and items
Routing
Mobile handheld device tracking
Alerts / Notifications
School Districts
SqBx is the most widely used and customizable mail, package, and delivery tracking software for school districts.
SqBx easily allows school districts to manage a high daily volume of packages, store packages or items with pinpoint accuracy, and create custom delivery routes, thereby increasing efficiencies, improving storage, and minimizing lost or damaged items. With the added functionality to cross check purchase orders, SqBx is the choice of school districts across the country.
“We’re delighted with SqBx for our district. It has streamlined our operations by matching packages to purchase orders with ease. The seamless integration with our procurement system ensures accuracy, saving us time and resources. Moreover, SqBx’s ability to accurately store packages and materials have ensured that we can easily store and retrieve items after the summer break.”
– Head of District Operations, School District
Benefits
- Minimize lost or damaged packages – with the ability to capture signatures and attach picture and notes
- Creates a chain of custody
- Increases efficiencies by scanning inbound packages and reducing paper records
- Improves efficiencies through custom routing
- Custom reports provide insights into user satisfaction, forecasting, damaged packages, and stored items
Key features
Reporting
Staff management
Internal package tracking
Campus internal delivery routing
Locker delivery