There are many package tracking systems and various tracking software on the market and it may be hard to differentiate them.
It is important to ask yourself:
What is most important to my organization? Is it security of the data, accountability of the package or item, or ease of use, support and installation? The task of evaluating vendors can be daunting a quite time consuming, especially when you do not know the right questions to ask. Here are a couple of things that we recommend you consider when making a purchasing decision regarding a package tracking system:
How and where will my data be stored?
Will it be encrypted?
How frequently will the data be backed up?
Where will the backed up data be stored?
How long does a typical installation take?
Will you need to tie up our terminals to do the installation?
What involvement will be required by our IT department?
How will training be presented?
Is it a single training session or will the training be ongoing?
What happens if we have employee turn over?
Will there be extra charges to train new employees down the road?
These points are critical in making the decision because they greatly impact how the data is managed, how long your transition to the new system will be and how much training could cost over the entire term of the agreement. Just some food for thought as your travel towards your new package tracking solution. Please contact us if you would like your questions answered and to discuss any other specific business needs that we could help meet.